In this section we will try to answer your questions on the following topics.
Please choose the appropriate category for your question:
2. Choose a question:
I need a spare part for my ski/boot/pole etc. Where do I get it from?
Any Fischer stockist can order this spare part for you from us.
Where can I buy Fischer products?
Fischer products are available only from selected retailers. To find your nearest Fischer stockist who will be pleased to help you and offer advice on our products simply use our Dealer Locator.
I have seen sportswear/boots/skis etc. on your website. Where can I buy them?
Any Fischer stockist can order these articles for you from us while stocks last.
Can I buy my skiing equipment direct from Fischer?
No, sorry! Fischer products are available only from selected retailers. To find your nearest Fischer stockist who will be pleased to help you and offer advice on our products simply use our Dealer Locator.
I have found a certain product on your website. Why can't I buy it from my local retailer?
Our website features the entire range of Fischer products, some of which are not available in all countries. We apologise for any inconvenience.
Are Fischer skis ready for use when I buy them?
ALPINE: Yes, you can use them straight away. The edges are ground to approx. 0.8 degrees on the base and 3 degrees on the side.
NORDIC: In general yes, you can use them straight away. Exception: the top models of Fischer’s Race Line are supplied „Prewaxed“ for protection against dirt and oxidation. Before the skis are used for the first time they have to be prepared.
Which skis, ski boots or ski poles do you recommend for me?
Finding the right equipment can be a tricky business. Take a look at our website first to find out more about Fischer products and their special technologies.
You can also use our Product Finder which will suggest some models that are suitable for you.
The best way is to speak to a Fischer retailer who can offer you the best possible advice based on experience. Use the Dealer Locator for the contact details of dealers near to you.
How and where can I have my VACUUM FIT boots fitted?
The perfect fitting procedure is to be carried out only by authorised Fischer VACUUM FIT dealers. Click here to find your nearest VACUUM FIT specialist: Dealer Locator
Why is summer storage preparation of skis so important and what does it involve?
The base should be prepared with a layer of wax prior to the upcoming summer break so it has optimum protection against outside influences.
Before the wax is applied you should remove any dirt, dust and old pieces of wax from the base. Here you can use cleaners (wax removers) which are available from sports retailers. Before you do anything else the skis should air outside for at least 15 minutes. Next, apply a universal glide wax (wax should be as soft as possible) with a waxing iron and, depending on the hardness of the wax, iron it on at a temperature between 110°C (230°F) and 130°C (266°F) evenly and in the direction of skiing. IMPORTANT: do not leave the iron in one position for too long (risk of overheating). For cross country skis, make sure that there is no glide wax on the climbing zone with classic and skis with climbing sections. The glide wax that is applied must not be scraped off, it remains on the ski. During the summer break the skis should be stored horizontally with the bindings facing downwards at a constant temperature in a room which is as dark and dry as possible.
Just before the season starts all you have to do is scrape off the wax.
How do I best look after my Fischer products?
Please read our comprehensive care tips on this subject or contact your dealer.